Booking emergency or planned cover with Quality Staffing Care

    Thank you for choosing Quality Staffing Care. To deploy compliant, fully vetted staff to your service we need a clear picture of your requirements, the people we will be supporting, and your site arrangements. Please complete every section. For urgent or out-of-hours bookings, call our 24/7 emergency line on 07817912188 and we will help you complete this form once cover is in place.

    Date of request:

    Section 1 — Provider organisation details

    Type of service *


    Service user group *




    Key contacts

    Registered manager *



    Booking / shift coordinator



    Out-of-hours contact



    Safeguarding lead



    Finance / invoicing contact



    Section 2 — Site where cover is required

    If different from the registered office, please provide the address of the home, unit, or service where our staff will be working.


    Section 3 — Staffing requirement

    Booking type *

    Reason for cover

    Roles required

    Role

    Number

    Day / Night

    Start date

    End date

    Care Assistant

    Support Worker

    Senior Carer / Team Leader

    Registered Nurse (RGN)

    Registered Nurse (RMN / LD)

    Other (specify)

    Shift pattern

    Start time

    End time

    Break (paid?)

    Hours

    Day shift

    Twilight

    Night shift

    Sleep-in

    Waking night

    Days required (tick all that apply)

    Day cover:

    Night cover:

    Section 4 — Skills, training and specialisms required

    Tick all the competencies our staff must have to work safely at your service. We will only deploy staff whose training and verified experience match what you tick.

    Mandatory training

    Specialist competencies

    Welsh language ability

    Gender preference (only if essential under Equality Act 2010)


    Driver required?

    PPE provided on site

    Section 5 — Service user information (anonymised)

    Please do not include names or identifying details. Initials only where helpful.


    Mobility / hoisting needs


    DoLS / LPS authorisation in place?

    Section 6 — Risk assessment, induction & site information

    CIW and CQC require that agency staff receive a documented induction and access to relevant risk assessments before commencing duties.

    On-site induction will be provided?

    Service-user-specific risk assessments shared?

    Lone-working procedure shared?

    Fire evacuation / PEEP briefing?

    Medication administration permitted?

    Restrictive practice protocols on site?

    Incident / accident reporting process explained?

    Section 7 — Commercial terms

    Terms of Business in place with QSC?



    Cancellation policy acknowledged?


    Section 8 — Compliance, safeguarding & information sharing

    Quality Staffing Care confirms that every worker we deploy has:

    • A current Enhanced DBS check (subscribed to the Update Service where appropriate)

    • Verified right to work in the UK

    • Two satisfactory professional references covering at least the last three years

    • Up-to-date mandatory training, including safeguarding, manual handling, infection control and medication where required

    • Where applicable, valid registration with Social Care Wales or the NMC

    • A signed code of conduct and confidentiality agreement

    By submitting this form you confirm that:





    Section 9 — Authorisation

    The undersigned confirms they are authorised to commit the organisation to the booking detailed in this form.